Frequently Asked Questions (FAQs)
Find answers to commonly asked questions about our products and services.
What types of printing services do you offer?
We offer DTF (Direct-to-Film) printing, vinyl printing, and custom apparel printing tailored for individuals and businesses.
What materials can you print on?
We print on various materials, including cotton, polyester, nylon, and fabric blends, ensuring versatility for your projects.
Do you offer bulk discounts?
Yes, we provide bulk discounts for larger orders. Reach out to us for specific pricing details.
Can I see a sample before placing a large order?
Absolutely! We can provide samples upon request, though a small charge may apply for sample production.
What payment methods do you accept?
We accept major credit cards, PayPal, and bank transfers for your convenience.
Can I customize the designs on my apparel?
Yes! We encourage customization. You can upload your own designs or work with our team to create a unique design that reflects your style or brand.
Do you provide design assistance for my apparel?
Yes! Our design team is available to help bring your ideas to life. Just reach out to discuss your design needs, and we’ll guide you through the process.
How do I place an order?
To place an order, visit our website, select the service, upload your design, and specify any additional details. You can also contact us for assistance.
What is the turnaround time for orders?
Our typical turnaround time is 5-7 business days, depending on the order’s size and complexity. Expedited services are available for urgent needs.
What file formats do you accept for designs?
We accept PNG, JPEG, and PDF formats. Please ensure your design is high resolution for the best results.
How should I care for apparel printed by your service?
Wash printed apparel inside out on a gentle cycle with cold water, and air dry or use a low heat setting in the dryer.
What is your return policy?
We aim for 100% customer satisfaction. If you’re not satisfied with your order, contact us within 14 days, and we’ll resolve the issue.
Is there a minimum order quantity?
There is no strict minimum order quantity for our services, but keep in mind that bulk orders can save you money and often come with discounts.