Our Return Policy

Last Updated: October 11, 2024

At Corporate Print Solutions, we value your satisfaction and are dedicated to providing high-quality products. If you are not completely satisfied with your purchase, we are here to assist you with our straightforward return process.

1. Eligibility for Returns

You are eligible to return items within 30 days of receiving your order, provided that:

The item is unused and in its original packaging.
It is in the same condition as received.
You possess proof of purchase, such as an order confirmation or receipt.

2. Non-Returnable Items

Please note that certain items are non-returnable, including:

Customized or personalized products.
Sale or clearance items.
Gift cards.

3. How to Initiate a Return

To initiate a return:

Contact Us: Reach out to our customer service team at [contact@corporateprintsolutions.com].
Provide Details: Include your order number and the reason for the return.
Receive Instructions: We will guide you through the return process and provide you with a return shipping address.

4. Return Shipping Costs
You will be responsible for covering your own return shipping costs, unless the return is due to an error on our part or a defective item.
If your return is approved, the cost of return shipping may be deducted from your refund unless the return was due to our error.

5. Refund Processing
Once we receive your returned item, we will inspect it and notify you of the status of your refund.
If approved, your refund will be processed to the original payment method used for the purchase.
Please allow several business days for the refund to reflect in your account, depending on your payment provider’s policies.

6. Exchanges
If you wish to exchange an item for the same product or a different size, please contact our customer service team directly. We will assist you with the exchange process.

7. Damaged or Defective Items
If you receive a damaged or defective item, please contact us within 7 days of receipt. We may request photos of the damaged item to expedite the return process.

8. Contact Information

For questions regarding your return or our return policy, please contact us:

Email: contact@corporateprintsolutions.com
Phone: +44 (745) 9022909
Business Hours: 9AM – 5PM

Thank you for choosing Corporate Print Solutions. We appreciate your trust in us and strive to ensure your complete satisfaction!